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In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.
In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.
In order for some GAL entries to show up properly you may need to turn off Cached Exchange Mode.
Please visit the document on How to turn on or off Cached Exchange Mode for (Outlook 2010, and Outlook 20).
In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.